Selin Aras
selin@northlineclinics.com
Ticket Detail
Homepage speed regression review
Support ticket detail for a local preview request modeled as future intake through the planned support@tibint.com inbox. This page holds requester context, ticket properties, local actions, notes, and linked operational records.
Northline Clinics
May 21, 8:14 AM
High
Resolution due May 21, 5:00 PM
Aylin
Last activity May 21
Original Email / Request
Local PreviewPlanned inbox
Hi team, our homepage feels much slower this morning and we are worried it will affect paid traffic before the campaign push. Can you investigate and let us know if anything needs to be rolled back today?
Requester / Company
Ticket Properties
In Progress
High
Aylin
May 21, 8:14 AM
May 21, 5:00 PM
Confirm script rollback decision with the web ops lead.
Ticket Summary
Triage a client-reported homepage performance issue and confirm whether the rollback path should be used before launch traffic ramps up.
Status Controls
Linked Context
Northline homepage degradationCritical
Ongoing incident tied to slow third-party scripts and a failing subdomain dependency.
Notes
Keep the rollback plan visible in case the third-party vendor misses the window.
Aylin • May 21
Activity / History
In Progress
QA completed the issue sweep and escalated one remaining blocker.
May 21
Ready
Fixes moved into final verification before approval.
May 19